• Raquel Burroughs / Portfolio

As a UX Designer, I apply human factor principles to design products that are efficient, effective and effortless — learning as I build, through inspiration, ideation, and implementation.

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About

A UX Strategist with an affinity for research

As a UX Strategist, I apply human factor principles to design products that are efficient, effective and effortless. My process begins with understanding business needs, empathizing with user stories, developing content strategies and the application of user experience research methods. Learning as I build, through inspiration, ideation, and implementation.
Resume

Experience

Lead UX Designer
Hypergiant, Austin, Tx (March 2021 – Present)

  • Helps identify opportunities for Intelligent Use Cases through business opportunities and user’s needs
  • Consults with clients to understand their goals and explaining research results
  • Develops personas and usage scenarios, conducts usability testing, analyzes user feedback and activity, and iterating to enhance the user experience
  • Creates wireframes, storyboards, sitemaps, and screen flows, and product prototypes from lo-fi to hi-fi fidelity


Senior UX Designer
USAA, Austin, Tx (June 2019 – March 2021)

  • Led collaboration with stakeholders through the Service Design process
  • Synthesized and interpreted large amounts of quantitative and qualitative data
  • Facilitated envisioning and co-creation workshops
  • Conceptualized complex issues and opportunities to find practical solutions that minimize complexity and prove to be useful and actionable


UX Designer
Gemalto, Austin, Tx (October 2017 – June 2019)

  • Responsible for researching and designing the over user experience for key new projects, as well supporting ongoing improvements of current product, including conducting user testing, prototyping, creating wireframes and UI concepts, field search and combining through analytics
  • Present design solutions and project deliverables to team members and stakeholders
  • Deliver appropriate level of design specifications needed to engineering to ensure high quality development on time. Collaborate as appropriate on creating user stories and acceptance criteria


UX Designer
Austin, Tx (May 2016 – October 2017)

  • Product research, strategy, information architecture development, and interaction design based on customer behaviors and needs
  • Effectively discover, understand, and communicate the business requirements of stakeholders, business analysts, project managers, and developers
  • Plan, coordinate, and conduct user requirements analysis, task analysis, information architecture design, interaction design, and usability testing


UX Designer + Developer
EIG, Austin, TX (January 2015 – May 2016)

  • User research, functionality and usability design, information structure, wireframing, prototyping, usability testing, and implementation
  • Develop detailed storyboards, wireframes, mockups, and design prototypes to effectively communicate interaction and design direction using participatory and iterative design techniques
  • Code new changes and enhancements to existing systems to ensure compatibility, responsiveness, and compliance Managed several branding and visual design agencies on major initiatives and strategic design projects


UX Designer + Developer
Seattle University (August 2012- June 2014)

  • Designed learning assessment modules based on user and DOD technical requirements
  • Defined information architecture, created wireframes, sitemaps, and conducted usability tests
  • Develop detailed storyboards, wireframes, mockups, and design prototypes to effectively communicate interaction and design direction using participatory and iterative design techniques


Visual Designer
DieselGreen Fuels (March 2010 – August 2012)

  • Designed company brand and identity
  • Created graphics for social media, and designed marketing collateral
  • Developed editorial processes and policies for company content marketing

Education

BS, Digital Design
Seattle University, Washington, USA

August 2010 – May 2012
GPA: 3.75/4
The curriculum includes typography, digital imaging, graphic design, and digital media for print, for the web, for animation, for video, for interactive graphics, and for sound


Certification


Human Centered Design
IDEO + Acumen 2016

IDEO.org's Course for Human-Centered Design introduces the concepts of human-centered design to those working towards social change




Skills

Competencies

Information architecture, user flows, persona development, journey maps, wireframing, low fidelity mockups, high fidelity visual design, interactive prototyping, heuristic evaluation, user research studies.


Tools

Figma, Sketch, Photoshop, Illustrator, InDesign, Edge, Premier, Aftereffects, InVision


Technical

HTML5, CSS3, Bootstrap, Foundation, Git, jQuery, PHP

Contact
hello@raquelburroughs.com
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